As part of the launch of MarTech’s Email Marketing Periodic Table, we are highlighting key chapters of the report. If you would like to check your own email strategy against the elements of good email optimization and deliverability, download the full periodic table today.
Compliance has emerged as one of the most essential factors to consider in your email marketing strategy, especially in the face of growing privacy and accessibility concerns.
For starters, before you send emails you must ensure that your audience has given you Permission (P) to send emails to them. Permission means that the recipient has given you explicit and informed consent to send messages to them. This happens when your subscribers Opt-in (In) through a sign-up form.
The first thing that your email system should trigger is a Double opt-in (In2) email. The double opt-in requires the subscriber to confirm that they sincerely want to receive emails from you or your brand. This can be executed as a “welcome” email.
The second agreement from the subscriber is critical. It stops people and bots that put in email addresses that don’t belong to them. Legally, under the United States’ CAN-SPAM Act, you must share your Physical address (Ph). You are also required to own the sender domain that your emails come from and include an Opt-out (Oo) for subscribers who want to stop receiving your emails.
Another critical component of email law is compliance with the Americans with Disabilities Act (Ac). To meet basic accessibility requirements, your emails must maintain a logical reading order; this includes using heading elements in code and proper color contrast between your text, other content and the background you choose..
It is absolutely critical to understand the Laws (La) when you are collecting information from your subscribers. Laws include the California Consumer Protection Act (CCPA), General Data Protection Regulation (GDPR) and Canadian Anti-Spam Law (CASL). In the United States alone, 16 different states are currently trying to create privacy laws as of May 2021.